Bixily Digital (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website or work with us, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name
  • Email address
  • Phone number
  • Company or business information
  • Project details and requirements
  • Any other information you choose to provide when contacting us or requesting a proposal

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and general usage information. This information helps us maintain, secure, and improve our website.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries, contact requests, and proposal requests
  • Understand your project requirements
  • Provide, manage, and improve our services
  • Communicate with you about projects, services, or requests you have made
  • Send project-related updates or information you have requested
  • Monitor website performance and understand how visitors use our website
  • Maintain the security and functionality of our website
  • Comply with applicable legal and regulatory requirements

3. Cookies & Tracking

Our website may use a limited number of cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand aggregate website traffic and usage patterns
  • Improve website performance and user experience

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

4. Data Sharing & Third Parties

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers who assist us in operating our business and website. These may include:

  • Website hosting providers
  • Analytics and website performance providers
  • Communication and email service providers
  • Other technology or service providers necessary to deliver our services

These providers are expected to handle your information securely and only for the purposes for which it was provided or as otherwise permitted by applicable law.

We may also disclose information where required by law, legal process, or to protect our rights, property, security, or users.

5. Data Security

We use reasonable technical and organizational measures designed to protect the personal information we hold against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent

To exercise an applicable privacy right or ask a question about how we handle your information, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.

When we make changes, we will post the updated policy on this page and revise the Last Updated date above. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Bixily Digital
Email: sales@bixily.com