Frequently asked questions
Have questions? We've got the answers! Here, you'll find clear and concise information about our services, process, and what to expect when working with us. If you need more details, feel free to reach out!
We work across design, technology and brand, covering web design and development, branding and visual identity, and digital marketing. Most projects combine two or three of these depending on what the business actually needs.
Most website projects run between 1 and 10 weeks depending on scope, from a simple brochure site on the shorter end to a larger custom build or e-commerce platform on the longer end. We'll give you a realistic timeline once we understand the full scope.
It depends on the project. WordPress is our default for most business and content-driven sites since it gives clients full control after launch, but we also build on Shopify for e-commerce and Next.js for projects that need custom, high-performance builds.
Every project is scoped individually based on complexity, timeline and the specific deliverables involved, so we don't publish flat pricing. Share a few details about what you're looking for and we'll put together a proposal.
We start with a discovery call to understand your goals, followed by a proposal and timeline. Once a project kicks off, you'll typically see a design direction first, then development, then a review and revision round before launch.
Every proposal includes a set number of revision rounds so you have room to give feedback and adjust direction before final delivery. Additional rounds beyond that can be added if needed.
Yes. We offer post-launch support and maintenance plans covering updates, backups, and small content changes, so your site stays reliable after we hand it off.
You do. Once a project is paid in full, you own the site, its content and any custom code we've written for you.
Yes, we regularly take on redesigns and rebuilds of existing sites, and we can work within an established brand identity or help evolve it as part of the project.
Reach out through the contact form with a bit about your project and timeline, and we'll set up a call to talk through scope and next steps.
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